Questions, answered
Everything about brokers, the AI Coach, instruments, privacy, and billing — in plain English.
Frequently asked
A card at the top of The Stack that reads the rules and balances you entered and sorts your accounts before the session: which are clear, which are near the payout goal you typed, and which have less room left today than one of your own average losing trades. It states what the tightest account can absorb — arithmetic on your own numbers, not a recommendation to risk it. MAV never tells you whether to trade, what size to take, or whether you will pass or be paid.
Yes. Tag any trade with the setup you took and what went wrong, in your own words, with autocomplete from tags you have already used. The journal totals what those trades NETTED — not what the mistake "cost", because nobody can know what those trades would have returned played differently. Different spellings fold together, so "Moved my stop" and "moved my stop" stay one row. Analytics adds whether a tag is showing up less often over time, and the AI Coach can see your tags when you ask it about them. Counts reflect how often you TAGGED something, which is not the same as how often it happened.
There is a weekly review on the journal that reads the week you just finished: what you traded, which of the rules you set held, your best and hardest day, and what your tags say. The grade measures rule-following only, never profit — a losing week where you kept every rule scores full marks. A rule that did not apply on a given day counts neither for nor against you. It is a report on your own logged trades, not coaching and not advice.
Every row on the public rulebook was read from the firm’s own help centre, rules page or terms, and each plan links to the page it came from with the date it was checked. MAV ranks nothing and recommends no firm — it states what the rules say, in the same words for every firm, so you can compare them. MAV is independent and is not affiliated with, endorsed by or partnered with any firm listed. Prop firm terms change often and firms may apply different terms to accounts opened before a change, so confirm anything decision-critical with the firm directly.
Yep. Rule presets for Apex, Lucid, TopStep, MyFundedFutures, Tradeify, Earn2Trade and Bulenox are built into Prop Firm Sessions (the Eval Simulator) and the free odds calculator, and you can enter your own if your firm is not listed. For trades: CSV import handles Tradovate, NinjaTrader, Rithmic, TopstepX, Apex and Sierra Chart exports, plus a universal template for any other broker that exports trade data — we auto-detect the format and pair entries / exits into round-trip trades with P&L. Tradovate also connects with one-click OAuth auto-sync, no CSV needed. Firm terms change often, so treat the built-in rule presets as close approximations you can edit — your firm’s agreement is always the authority.
The Stack is MAV’s account board — one screen for every prop attempt you have running instead of six browser tabs. Each account carries its firm, its stage (eval, funded, live, passed, blown or archived), its account size, what the attempt cost you, and the trades you logged against it, because journal entries are filed under the account they came from — so an eval day and a funded day never blur into one number. An account can also carry a rule set — from the firm presets or your own numbers, close approximations you should verify against your agreement — and a balance you keep current, and from those the board shows cushion to target and to breach, sorts itself by which account is closest to danger, and links a reset back to the attempts before it. Underneath the board sits the career number: lifetime P&L across every account you have ever run, less the evaluation and reset fees you record. On a funded account you can also record a payout you received, and MAV keeps that account’s payout history and totals beside its attempt costs. What it cannot do yet — sync a balance from your firm or pull payouts in automatically. Those are being built, so every balance and every payout figure is one you enter yourself.
It tracks the ones you tell it about. On a funded account in The Stack you can record a payout you received — the amount and the date — and MAV keeps that account’s payout history, how many you have recorded and the running total, sitting next to what your attempts cost you so you can see cash out against cash in. That is bookkeeping of numbers you typed off your own firm dashboard, and nothing more: MAV cannot confirm that a payout was requested, approved or paid, and it never estimates or predicts one. The payout terms are yours as well — the goal, the minimum request, the buffer, the minimum day profit, the days required, the consistency percentage, the split and the cadence differ by firm and even by account, so the lane prefills none of them and you enter the ones you want MAV to show progress against. One figure in that lane is not yours, and the lane says so where it prints it: the drawdown line a threshold is measured from, which MAV works out as your account size minus the drawdown in the evaluation rule set for the firm you picked. That is our arithmetic off our own approximation, not a payout term your firm handed us. Our Learning academy does carry a playbook per firm summarising that firm’s published rules, and for some firms that includes a payout-stage figure — but coverage is uneven, several playbooks describe the evaluation stage only, and an evaluation figure — a minimum number of active trading days to pass the eval, say — is not a payout requirement. Read what your firm’s playbook actually states and treat anything it does not state as a question for your firm. Those write-ups are MAV’s own dated educational summaries, not values the app applies to your account, and your firm’s agreement is always the authority on whether you get paid. Reading payouts automatically from a bank or broker is not built, so the record itself is one you keep by hand — what the lane does store is the settings you enter, and it shows your recorded payouts against them.
No — and that is deliberate. MAV is advisory end to end. The limits are numbers you set yourself in the morning check-in and the Risk Manager, and MAV’s job is to show you where you stand against them: how much room is left on today’s loss limit, where today sits against your account’s consistency rule, how long until the walk-away time you picked. It nudges, it grades you afterwards, it never blocks. There is also nothing on the other end that could block anything — the Tradovate connection is a one-way read of your fills and broker CSV is a file you upload, so MAV never places, cancels or modifies an order, holds no funds, and cannot lock you out of your trading platform or your firm’s account. Hard enforcement would need a broker or copier link MAV does not have.
Three surfaces that bookend a trading day. In the morning, a 60-second check-in reads your state — sleep, stress, leftover tilt — and sets today’s max contracts, max loss and walk-away time; arming that plan is the on-switch for the rest. While the session runs, the Session Hub shows today’s P&L draining toward your loss limit, where today sits against the account’s consistency percentage, a countdown to your walk-away time, and a tilt read built from your consecutive losses and that morning’s mood. At the close, a two-minute debrief grades the day against the plan you armed: whether the day stayed inside your max loss and whether anything closed after your stop time are checked automatically from your logged trades, while size discipline and “only planned setups” are yours to answer honestly. The grade counts rules kept, not P&L made — a red day that held every limit still grades well. All of it is advisory, and it is on every paid plan.
It is deterministic math over your own logged trades — no AI, no prediction — and it is built so that trading more or making more cannot raise it. Five parts add up to 100. Containment (30 points): your worst losing day measured against twice your average winning day. Consistency (25): how much of your total profit came from a single day rather than spread across many. Stability (20): win rate scored against a 60% ceiling, above which extra wins add nothing, so the score can never push you to take more trades. Exits (15): hold-time symmetry — full marks when you are not holding losers far longer than winners. Habit (10): your journaling streak, capped at ten days. It needs at least 20 closed trades before it shows a number, so a lucky week cannot masquerade as a pattern. The score and the discipline insights beside it live on the Analytics page, which is on every plan including free.
It is not a measure of whether you made money. Profit enters the formula only as ratios between your own days — your worst loss against your average win, your biggest day against your total — so a small, well-contained, well-journaled month can score higher than a bigger, luckier one, and the score alone cannot tell you whether your account is up. It is not a prediction either: nothing in it forecasts your next month or estimates an edge, and it says nothing about whether your strategy will keep working. It only knows the trades you actually logged, so a day you skipped journaling is invisible to it rather than counted as bad. It does not compare you to other traders — an opt-in discipline board that would do that is on the roadmap, not in the product today. And it needs at least 20 closed trades before it will show a number at all, so treat it as a mirror on your process over weeks, not a verdict on a session.
Three ways in, and you can mix them. Tradovate connects with one-click OAuth and syncs your fills automatically. CSV import has purpose-built parsers for Tradovate’s Performance export, NinjaTrader’s Trade Performance export and Rithmic, plus auto-detected column mapping that reads TopstepX / ProjectX, Apex and Sierra Chart exports and a universal template for any other broker that exports trade data. MAV recognises the format from the header row, skips rows that were never filled (canceled, rejected, working), pairs entries and exits into clean round trips, applies the correct futures multiplier so P&L is right on NQ or MES rather than counted as one dollar a point, and files each trade under the account label the export carries so it lands on the right account in The Stack. One export we deliberately do not guess at is NinjaTrader’s executions grid — hand MAV that file and it says so and names the export to run instead, rather than importing something half-paired. You can also log a trade by hand in a few seconds. Everything except Tradovate comes in by file today; more live connections are on the roadmap.
Both are handled in the pairing step, before anything reaches your journal. Fills are walked in time order and matched first-in-first-out per account and contract, so scaling in averages into a single position at its volume-weighted entry price, and scaling out writes one round trip per exit chunk with the commission split across the contracts that actually closed — a position you flipped from long to short is read as a close and a new entry rather than one confused trade. Because the key includes the account, two accounts trading the same contract on the same day never cross-pair with each other; each trade keeps the account label from the export (MAV recognises about a dozen spellings of that column, from “Account” to “acct”), and if your export has no account column at all you assign one for the whole import. A position still open when the file ends is not imported — there is no exit to price it against — and MAV counts those and tells you to re-export including the day you closed. Re-importing the same file, or an overlapping date range, is safe: every trade carries a deterministic id, duplicates are skipped and counted, and the Tradovate CSV uses the same ids as the live sync so a backfill cannot double-count trades the sync already brought in.
It is where you rehearse. A session replays a real market day bar by bar with a full simulated order engine — market, limit and stop orders, stop-loss and take-profit, a live equity curve — on a charting workspace with drawing tools and indicators, and every fill is written into a journal that lives inside the session so you can screenshot and note as you go. On Premium, a session can be a Prop Firm Session, which is what the Eval Simulator is: pick a firm and an account size and its drawdown mode, profit target, daily loss, max contracts and consistency rule load into editable fields, then the session holds you to exactly those numbers and reports passing, warning or breached as you trade. (The Strategy Lab’s Monte Carlo — resampling one strategy’s own logged trades a thousand times — is a separate Premium surface, not part of a session.) Pro gets the Hub with the ceilings listed in the plan question below, including one indicator and one saved layout; Premium lifts those. Everything runs on historical data, so results are hypothetical and are not a prediction of anything ahead.
Both. Pro ($18.99/mo) includes the Backtesting Hub with limits: 2 saved sessions, 50 trades a session, a 1 week session-history window, a 31-day date range, the MES and MBT micros, 1 indicator, 1 saved layout, 1 chart screenshot per practice trade. Seconds timeframes, rewind, auto-breakeven, session analytics, saved strategies and Prop Firm Sessions (the Eval Simulator) are Premium. Premium ($29.99/mo) lifts those ceilings — unlimited sessions and trades, no history window, any date range, every market in the catalog, unlimited indicators and layouts. One ceiling stays: chart screenshots per practice trade go from 1 to 3, not to unlimited. That is the practice session's own journal. Your main trade journal is separate, and it takes 1 chart screenshot per logged trade on Pro and 3 on Premium, and none on the free plan.
You get told, in plain language, at the moment it matters — and nothing you have already done is lost or deleted. In practice: Pro holds two saved sessions at a time, so a third asks you to delete one from the Sessions tab to free the slot; a session takes 50 trades, and on the 51st a banner says to start a new session to keep testing; a session can span up to 31 days of market history, so a longer date range comes back asking you to shorten it; and the replay markets are two micros, so picking anything else says that market is not one of your plan’s. Inside the workspace, the Premium-only controls — seconds timeframes, rewind, auto-breakeven, saved strategies, session analytics and Prop Firm Sessions — are visible but locked rather than hidden, so you can always see what the ceiling is instead of wondering whether a button is broken. Every one of those messages names the limit and what lifting it takes, and none of them is a raw error or a dead end: your existing sessions, trades and notes stay exactly where they were.
A session you are running never times out on you — you can leave it and come back to it. What Pro has is a one-week window on session history: sessions created more than seven days ago drop out of view, and the hub tells you plainly how many are out of reach rather than letting your history quietly disappear. It is a view limit rather than a deletion, so lifting the window on Premium — where session history is not capped at all — brings older sessions back within reach. One deliberate detail: Pro’s two-saved-session cap only counts the sessions you can actually see, so a session that has aged out can never be the reason you are blocked from starting a new one. Trades you logged inside a session live in that session’s own journal; trades you log in your main journal are separate and are never affected by any of this.
It reads your journal and answers in plain English. Ask why your Fridays go wrong and it replies off your own tape: your hundred most recent trades — entry, exit, P&L, timeframe, strategy tag, the emotion rating you gave it and the notes you typed — plus aggregate stats computed across every trade you have ever logged, so the totals it quotes match the ones on your journal page rather than just the recent slice. It does not read your screenshots; chart images are a separate feature, where uploading one uses vision to read the symbol, direction and prices off the chart and offer them as prefills you confirm before anything is saved. So it is your own data, analyzed — not generic advice — and it is education and review, never a recommendation to place a trade.
Credits are metered by how much the coach actually reads and writes — your question, the slice of your journal it pulls in to answer it, and the answer itself — rather than by how many times you press send. In practice an average back-and-forth costs about 10 to 12 credits, a one-line question around 5, and a deep review of a stretch of trades around 25. So Pro’s 200 credits a month works out to roughly eighteen average conversations, and Premium’s 1,000 is set well above what a heavy month of reviewing actually consumes. The pool refills on the 1st of every month. If you do empty it, the coach pauses until the reset and tells you so — nothing else in MAV is affected, your journal and your stats keep working normally, and on Pro you can move to Premium for the larger pool instead of waiting.
Futures are what MAV does the math for: 57 contract roots ship with their dollar multipliers built in — NQ, MNQ, ES, MES, GC, MGC, CL, MCL, BTC, MBT and the rest — so an imported or hand-logged trade converts points into the right P&L without you maintaining a lookup table, and the position-sizing tools turn a stop distance into a contract count from each contract’s point value. Anything else you trade can still be journaled: the symbol field is free text, so stock, crypto, option and forex trades log, chart and analyze normally, and because their P&L usually arrives from your broker’s export or gets typed in directly it lands correct either way. What you should know is that an unrecognized symbol is valued at one dollar per point per unit, which is right for shares and wrong for an option contract or an FX lot — so for those, enter the P&L rather than letting MAV derive it. The position-sizing calculators and the backtesting markets are futures-only.
Most journals record what happened to a single account. MAV is built around the prop-firm run: every eval and funded account on one board, practice sessions you can run under an editable copy of your firm’s rules, a day loop that sets your limits in the morning and grades whether you kept them at the close, and an AI Coach that answers from your own tape. It is a journaling, analytics and education tool — it never places, blocks or manages a trade for you.
Pro includes everything the free plan has with the 20-trade cap removed — the full trade journal, the P&L calendar, the Analytics board with the Mav Score, and the Learning academy — plus The Stack (every eval and funded account on one board), Tradovate sync and broker CSV import, the Risk Manager and Goals, the daily discipline loop (morning check-in, live session guard, close-out debrief), the live news feed and Market Sentiment gauge, 200 AI Coach credits a month, and the Backtesting Hub with the limits above. CSV export is on every plan, free included. Premium ($29.99/mo) lifts those backtesting ceilings and adds Prop Firm Sessions, all 43 dashboard widgets, the full charting workspace with 40+ drawing tools inside your backtesting session, Watchlist, Playbook, Strategy Lab, the full Trade Psychology suite, AI sentiment labels on news, 1,000 AI Coach credits a month on the deeper model, and priority support.
Yes, there is a free trial on the monthly plans, and the exact length is shown on the pricing page. Two things worth knowing before you start it. First, we do take your card up front — the trial costs nothing while it runs, and the card is what lets it roll straight into a subscription if you decide to keep MAV. Second, it does auto-charge when it ends, and we tell you twice before that happens: an email the day you start with the exact date and amount, and another about a day before the charge. Cancel any time before the trial ends in Settings and you are not charged at all. One trial per account, and annual plans do not carry one because they already include the annual discount.
It is no longer what we point new traders at — the free trial is — but the free account still exists and anyone on one keeps it. It is a real, working slice rather than a locked shell, and it takes no card. You get a journal capped at 20 trades that you fill in by hand or by CSV import, and those trades drive a sample dashboard with your net P&L, your win rate and your cumulative curve live on it — the other widgets sit there as upgrade tiles so you can see what the paid dashboard holds. You also get the Learning academy — the per-firm eval playbooks, the explainer videos, your personalized path and the consistency calculator, everything but the Strategy Lab pillar, which is Premium — plus the position-sizing cheat sheet and your settings. Reading, editing and deleting your own trades is never capped; only adding past the 20th is. The P&L calendar and the Analytics board come with it too — they are three views of the same trades, so you get the whole journal area rather than a third of it. What is not in it: The Stack, the Risk Manager and Goals, the news feed, the AI Coach and the Backtesting Hub all belong to the paid plans, and broker auto-sync is paid too — free imports are files you upload. Separately, the prop-firm odds calculator and the position-sizing calculator on our site are open to anyone with no account at all.
No. MAV is not affiliated with, endorsed by, sponsored by or partnered with any prop firm, and we earn nothing from an evaluation you buy. The built-in rule sets for Apex, Lucid, TopStep, MyFundedFutures, Tradeify, Earn2Trade and Bulenox are our own approximations of those firms’ published 50K-account terms — firms change their terms often, your firm’s agreement is always the authority, and MAV cannot pass, fund, protect or reinstate an account. The only discount code inside MAV is CDX, which takes 10% off a MAV subscription and supports a MAV community partner; it is not a prop-firm offer.
MAV is a journaling, analytics and education tool. It is not a broker or broker-dealer, not an investment adviser, holds no customer funds, and nothing inside it — the AI Coach, the Mav Score, a simulated session, a calculator — is financial advice or a recommendation to trade. A few concrete “nots” people ask about: there is no PDF export (CSV export exists and is on every plan), no scheduled or weekly AI report, no order placement or execution of any kind, and nothing reads a real funding account automatically — the Progress Tracker that would is still being designed. On payouts specifically — you can record the ones you received and MAV will keep your own history, but it cannot verify a payout, cannot predict one, prefills no firm’s payout terms into your account — the Learning playbooks summarise what firms publish, and those are dated educational notes rather than rules MAV applies — and it cannot request or release money on your behalf. A community lounge and a Mav Score discipline board are being built and are not in the product yet. Trading futures involves substantial risk of loss and is not suitable for everyone.
Yes. Cancelling is self-serve in Settings → Billing — no phone calls, no chat with an agent. On the way out you will see one optional offer; decline it and the cancellation completes on the spot. You keep access until the end of your current billing period and are not charged again.
Your data lives on Supabase (SOC 2 Type II). Payments through Stripe. The AI Coach reads only YOUR journal — it doesn't train on it, doesn't share it, doesn't see anyone else's data. We never sell or share trading data with anyone. Ever.
